What does an Account Executive do?

An Account Executive manages specific client accounts for a company and participates in new business development. They serve as the primary point of contact and work to build strong relationships with new and existing clients to meet their needs.

An Account Executive also monitors client satisfaction, identifies new business opportunities, and negotiates contracts. They work closely with other departments such as marketing and customer service, to effectively address clients’ needs.

Account Executive Responsibilities

  • Manage a specific set of client accounts, functioning as their main point of contact for product and service questions, new orders, and modifications or renewals of their contracts.
  • Perform business development efforts to identify and close new clients.
  • Implement company best practices when servicing new and existing clients.
  • Organize client meetings and schedule networking meetings when appropriate.
  • Monitor and report on personal sales performance.
  • Handle budgets and client invoices.
  • Identify and suggest innovative ways to increase sales and enhance clients’ experiences.
  • Attend trade shows or relevant industry events to network and bring in new business.

Account Executive Qualifications

  • Degree in business administration, marketing, or a related field.
  • Demonstrated experience as an Account Executive with a successful performance track record.
  • Extensive customer service experience with an ability to increase customer engagement.
  • Knowledge of CRM software and MS Office Suite.
  • Outstanding communication and negotiation skills.
  • Analytical and time management skills.

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