What does a Benefits Administrator do?

A Benefits Administrator handles employee benefits programs, open enrollment, and questions/concerns. They oversee the distribution of the employees’ salaries and benefits. Whenever an employee has any issues concerning their insurance and any additional benefits, the administrators ensure that these are addressed through the proper channels.

The Benefits Administrator ensures work benefits and employee documents are secure. This position also assists in performing an audit of the company and ensures compliance with state and federal regulations.

Benefits Administrator Responsibilities

  • Administer and manage employee benefits programs (e.g., health insurance, retirement plans).
  • Ensure accurate enrollment, changes, and terminations.
  • Stay updated on benefits-related laws and regulations.
  • Ensure ACA compliance and submit required reports.
  • Educate employees on benefit options.
  • Address employee inquiries and conduct orientations.
  • Manage relationships with benefit vendors.
  • Review contracts for cost-effectiveness and quality.
  • Maintain accurate benefit records.
  • Analyze utilization and costs through reports.
  • Coordinate annual enrollment, including communication and meetings.
  • Investigate and resolve benefit-related issues.
  • Collaborate with insurance providers on claim disputes.
  • Assist in developing/updating benefit policies.
  • Recommend program changes based on trends and employee needs.

Benefits Administrator Qualifications

  • Bachelor’s degree in human resources, business, or related field is preferred.
  • Prior Benefits Admin or HR experience.
  • Proficient in employee benefits and regulations.
  • Strong communication, organization, and problem-solving skills.
  • HRIS and MS Office proficiency.
  • Ability to maintain confidentiality and handle sensitive information.

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