What does a Benefits Coordinator do?
A Benefits Coordinator works as a member of a company’s human resources department where their role is to oversee and organize procedures related to preparing and processing employee benefits, ensuring accuracy and timeliness.
Benefits Coordinators are responsible for setting guidelines, preparing and processing necessary documentation, liaising with internal and external business partners, and resolving issues and concerns as needed.
Benefits Coordinator Responsibilities
- Research and stay current on workplace-related laws.
- Process terminations, status changes, and benefits enrollment.
- Ensure compliance with government and company record-keeping rules.
- Assist employees with claims for various benefits.
- Verify monthly premium statements for group insurance policies and stay on top of any potential additional costs.
- Address administrative issues with insurance carriers.
- Review and respond to monthly unemployment matters.
- Prepare and maintain worker reports, absentee reports, and new-hire records.
Benefits Coordinator Qualifications
- Bachelor’s degree in human resources, business, or a related field.
- At least one year of previous benefits or HR experience.
- Working knowledge of employee benefits and regulations.
- Excellent communication and problem-solving skills, strong attention to detail.
- Proficient in HRIS systems and Microsoft Office.
- Maintains confidentiality with sensitive information.
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