What does a Employee Relations Manager do?

A Employee Relations Manager works to improve collaboration and relationships between employees and organizations and resolve issues and conflicts within the workplace. They also develop workshop activities and lead orientation among new team members and trainees. Their main goal is to foster a positive and healthy relationship between the organization’s management and employees.

Employee Relations Manager responsibilities revolve around maintaining a strong professional relationship between employees and a company’s management. They are also in charge of providing technical support on all employee programs, developing orientation and workshop activities, and addressing employee concerns promptly and professionally.

Employee Relations Manager Responsibilities

  • Resolve workplace conflicts and grievances among employees and teams.
  • Develop, update, and enforce employee relations policies in line with legal requirements.
  • Conduct impartial employee investigations, handle counseling, and manage performance issues.
  • Ensure compliance with employment laws and regulations.
  • Foster employee engagement through programs and initiatives.
  • Identify training needs and maintain confidential records.
  • Analyze employee relations data and collaborate with legal counsel when required.

Employee Relations Manager Qualifications

  • Bachelor’s degree in human resources, business, or related field (Master’s preferred).
  • HR or employee relations experience with labor law knowledge.
  • Strong communication, problem-solving, and conflict resolution skills.
  • Experience in investigations and HR best practices.
  • Proficient in HR software and MS Office.
  • Professional certifications (e.g., PHR, SPHR, SHRM-CP) are a bonus.

 Looking for an Employee Relations Manager? As committed partners in recruiting, we can help refine job descriptions and assist you in finding the right candidate for your needs.

Are you looking for new employment opportunities as an Employee Relations Manager? View open positions here.