What does a Sales Administrator do?
A Sales Administrator provides administrative support to the sales team so they can focus on serving clients and bringing in new business for the company.
A Sales Administrator assists with answering customer questions, monitoring inventory levels, processing deliveries, invoicing, and maintaining company records, databases, and sales reporting systems.
Sales Administrator Responsibilities
- Receive and process purchase orders.
- Issue and track sales transaction invoices.
- Verify orders, including customers’ personal information and payment details.
- Connect with customers by phone or email to answer questions or obtain missing information.
- Maintain and update sales and customer records.
- Compile and maintain monthly sales reports.
- Direct feedback from customers to relevant departments.
- Optimize sales processes and systems.
- Track product inventory levels to ensure the sales team is aware of company supply levels of important products.
- Coordinate deliveries with customers.
- Support the sales department with other administrative tasks or special projects as needed.
Sales Administrator Qualifications
- High school diploma, Associate’s degree, or equivalent.
- At least one year of previous sales administration experience in a similar industry.
- Experience with industry-related sales and CRM software.
- Expertise in sales reporting processes.
- Exceptional interpersonal and customer service skills.
- Strong attention to detail.
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